Tech Explained: Here’s a simplified explanation of the latest technology update around Tech Explained: experts warn of safety risks as tech outpaces regulation – Himalaya Diary -Leading News Portal from Nepal, Kathmandu, Asia in Simple Termsand what it means for users..
Primary care is under strain worldwide, from workforce shortages to clinician burnout and rising healthcare complexity, all worsened by the COVID-19 pandemic. AI has been touted as a solution, with tools that save time by summarising consultations, automating administration and supporting decision-making.
In the UK, one in five GPs reported using generative AI in clinical practices in 2024. But the review found that most studies of AI in primary care are based on simulations rather than real-world trials, leaving critical gaps in effectiveness, safety and equity.
The number of GPs using generative AI in Australia is not reliably known but estimated at 40 percent.
“AI is already in our clinics, but without Australian data on how many GPs are using it or proper oversight, we’re flying blind on safety,” Associate Professor Laranjo said.
While AI scribes and ambient listening technologies can reduce cognitive load and improve job satisfaction for GPs, they also carry risks like automation bias and loss of important social or biographical details in medical records.
“Our study found that many GPs who use AI scribes don’t want to go back to typing. They say it speeds up consultations and lets them focus on patients, but these tools can miss vital personal details, and can introduce bias,” said Associate Professor Laranjo.
For patients, symptom checkers and health apps promise convenience and personalised care, but their accuracy often varies, and many lack the capability for independent evaluation.
“Generative models like ChatGPT can sound convincing but be factually wrong,” said Associate Professor Laranjo. “They often agree with users even when they’re mistaken, which is dangerous for patients and challenging for clinicians.”