Tech Explained: Cognizant partners with Uniphore for development of industry-specific AI solutions  in Simple Terms

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Teaneck-based Cognizant, a professional services company that helps clients modernize technology, announced a strategic partnership with Uniphore, a provider of enterprise AI solutions for businesses.

The partnership will focus on the joint development of industry-specific AI solutions that combine small language models, AI agents and deep industry expertise.

The collaboration aims to help enterprises deploy targeted, manageable AI capabilities that fit real business workflows and help enterprises turn AI into a lasting part of how their businesses run.

The partnership uses Uniphore’s Business AI Cloud — designed to unify enterprise data, knowledge, models and AI agents with built-in security and governance — as the foundation for building and fine-tuning small language models (SLMs), while Cognizant leads solution development, deployment and client delivery.

Together, the companies aim to help enterprises codify institutional knowledge and operational context, and apply AI in ways that align with regulatory, operational and business requirements.

“Our clients are looking for AI that is designed around their business and incorporates the critical operational context required to deliver business outcomes — and value — from AI,” said Ravi Kumar S, chief executive officer of Cognizant.

“By combining domain-specific SLMs developed with Uniphore’s Business AI Cloud with AI agents managed through Cognizant’s platforms, this partnership seeks to incorporate our industry expertise into solutions that are practical, governable and ready to operate at scale.”

Under the partnership, Cognizant and Uniphore plan to co-develop an initial set of solutions for life sciences and banking and capital markets.

Each solution would combine a domain-specific SLM with prebuilt AI agents designed to support specific industry workflows — such as drug discovery and commercial effectiveness in life sciences and customer onboarding, and operational decisioning in banking and capital markets — where accuracy, governance and domain context are critical.

The solutions are intended to be repeatable and scalable, enabling faster adoption across clients and regions.

“The world’s largest companies are ready for AI that delivers real business impact. That requires systems purpose-built for their most critical workflows, said Umesh Sachdev, CEO and co-founder of Uniphore.

“Partnering with Cognizant enables us to combine Uniphore’s Business AI platform, embedded across the business stack, with deep industry expertise to deliver secure, scalable solutions designed for real-world enterprise execution.”

This partnership follows Cognizant’s expansion of a global strategic collaboration with Adobe aimed at helping enterprises use generative AI to create, govern and scale content and customer experiences.