Breaking News:ASUS investigates Ryzen 7 9800X3D failure reports on 800-series motherboards– What Just Happened

Breaking Update: Here’s a clear explanation of the latest developments related to Breaking News:ASUS investigates Ryzen 7 9800X3D failure reports on 800-series motherboards– What Just Happened and why it matters right now.

AMD’s flagship gaming CPU, the Ryzen 7 9800X3D, has come under the spotlight after multiple user reports surfaced online alleging unexpected CPU failures when paired with ASUS 800-series motherboards. Users have flagged issues like boot failures and visible damage, prompting widespread concern among PC builders and gamers eager for peak performance.

These incidents have caught the attention of enthusiasts and builders alike, prompting ASUS to launch an immediate internal review of its AM5 platforms.


ASUS is looking into the recent Ryzen 7 9800X3D failures on its motherboards

ASUS's response to the situation (Image via ASUS)
ASUS’s response to the situation (Image via ASUS)

ASUS is actively looking into recent Ryzen 7 9800X3D failures reported on its AMD 800-series motherboards, which include B840, B850, X870E, and X870 series boards. The issue was observed on models like the ROG Crosshair X870E Hero, ROG Strix X870E-E Gaming WiFi, and TUF Gaming B850-Plus WiFi.

Community reports highlight sudden boot failures with Q-Code 00 errors and, in some cases, visible burn marks near bent pins on the CPU, often after weeks or months of stable operation.

The company is conducting preventive compatibility checks and collaborating closely with AMD to validate cases and ensure stability. ASUS has further advised users to update BIOS via EZ Flash or BIOS Flashback.

It has also published an official technical support FAQ with detailed instructions on the BIOS update process and is encouraging users who have experienced issues to contact ASUS customer service for direct assistance.

Also read: Is 8GB RAM good enough in 2026?


ASUS’s swift internal review and partnership with AMD positions it well to address Ryzen 7 9800X3D compatibility concerns before they impact more users. ASUS is recommending BIOS updates as a precaution and offering direct support to affected customers.

While the investigation is ongoing and no definitive cause has been disclosed, this response underscores ASUS’s commitment to quality assurance and customer satisfaction as it works toward potential solutions.


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