Market Update: United Premium Economy: What You Need to Know – Full Analysis

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United Airlines offers a premium economy product on international long-haul and select transcontinental routes. Known as Premium Plus, it offers United flyers extra comfort without the high price tag of business class. While it doesn’t come with lie-flat seats, you can expect larger seats in a semi-separate cabins, complimentary alcohol and two free checked bags.

Here’s what to expect with United Premium Plus and how to book it with MileagePlus miles.

What to expect flying premium economy with United

(Photo by Benjamin Din/NerdWallet)

Many airlines now offer premium economy, as passengers increasingly look to upgrade their travel experience. On United, your Premium Plus experience may differ depending on the route you fly, but there are some things you should expect no matter what.
United Premium Plus passengers get two free checked bags as part of their ticket, plus dedicated overhead bin space for their carry-ons. If you’re flying in standard economy, you don’t get any free checked bags on domestic flights and only one checked bag on select international flights. (While certain United Airlines credit cards offer cardholders one or two free bags, keep in mind that those don’t stack with your Premium Plus baggage allowance.)

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If you’re flying in Premium Plus, you also get Premier Access travel benefits, including dedicated airport check-in lines, exclusive security lanes at select airports, priority bag handling and priority boarding. Those flying in economy do not get Premier Access benefits unless they have United elite status, Star Alliance Gold status, an eligible United credit card or have purchased the Premier Access add-on. Passengers flying in business class, first class or United Polaris also receive Premier Access.

United’s Premium Plus seats are up to 19 inches wide and feature a 38-inch seat pitch, providing up to 7 more inches of legroom than most standard economy and Economy Plus seats. Seats also recline 6 inches, meaning you have more room to spread out and get comfy.

Since the seats are bigger, there are also less seats per row compared to economy. As seen in the image above of United’s Boeing 777-200, the Premium Plus cabin has eight seats per row while the economy cabin has 10 seats per row. Note that depending on the plane, the number of seats per row may differ, but there will still be less seats per row in Premium Plus vs. economy. Typically, United’s Premium Plus cabins feature a 2-2-2, 2-3-2 or 2-4-2 configuration.

Premium Plus seats are closer to the front of the plane so you can get to your seat and off the plane faster, and each has an adjustable leg rest, footrest, power outlet and USB outlet.

Premium Plus tickets do not come with lounge access. However, you’ll have access to discounted United Club passes when booking select long-haul international flights.

Don’t worry about bringing your own technology for entertainment purposes: Seatback screens in Premium Plus are up to 13 inches (compared with the standard 9 inches). On international flights, you’ll also get premium noise-reducing headphones and wellness amenity kits.

United’s Premium Plus food choices are different from those provided to economy passengers. Expect to see one or two of the complimentary hot entree options offered to United’s business or first class passengers, as well as salad, fruit and dessert, depending on the meal. You’ll also get a more substantial pre-arrival meal compared to economy passengers.

Food, Food Presentation, Meal
(Photo by Benjamin Din/NerdWallet)

As a Premium Plus passenger, you may be able to preorder your meal up to five days before departure. Preorders generally close 24 hours prior to departure. If preorders aren’t available, it can be a smart choice to choose a seat toward the front of the Premium Plus cabin, as popular menu items may go quickly.

Alcoholic beverages are also free in Premium Plus. In regular economy, alcoholic drinks are only free on transatlantic flights, flights between the U.S. and some South American countries, and certain transpacific flights.

Nerdy Tip

You can access the menu for your flight ahead of time by viewing your trip details on the United app or website. Look for the link that says “View menu.”

How to book United Premium Plus

It’s not as easy or straightforward to find a Premium Plus fare as it is to locate, say, a business or first class ticket. Start on United.com and enter your travel dates and destinations.
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Make sure to choose “Premium economy” where you see the cabin class and, if you want to book an award ticket, choose “Book with miles.” Then, select “Find flights” to start the search.

When the flight options populate, look under the premium economy column to see if a Premium Plus seat is available. You may encounter a ticket with the label “Mixed cabin.”

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Some flights that include connections may not offer Premium Plus seating on all flight segments. It’s a good idea to look more closely at the ticket to view the seat type offered with the premium economy ticket. Select “Details” for any flight you’d like to view, and you will see the available seat type listed for each flight segment.

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After choosing your flight, you’ll be able to select your seat choice as you complete the booking process. However, you can also preview the seats available by selecting “Seats,” which is right next to “Details.”

United Premium Plus vs. Economy Plus

United’s economy offerings are divided into four ticket types:

While Economy Plus and Premium Plus may sound similar, keep in mind that Premium Plus is United’s premium economy fare and comes with the perks mentioned above, including Premier Access, upgraded food, free alcoholic drinks, discounted United Club lounge access, baggage allowance, roomier seats in a separate cabin and a larger seatback screen.

Economy Plus, on the other hand, is an economy seat with extra legroom that’s typically located near the front of the economy cabin or by the exit row. Economy Plus is an option that you can purchase during or after booking a standard economy ticket. You can also purchase an annual Economy Plus subscription. If you’re a United elite member, you can select an Economy Plus seat for free when you buy a standard economy fare.

Economy Plus tickets don’t include a free checked bag. However, if you use a United-branded credit card, you can get your bag fees waived, as well as enjoy priority boarding and, depending on the card, even access the United Club airport lounges. Credit card options include:

$0 intro for the first year, then $150

• 5 miles per $1 on prepaid hotels booked through United.

• 2 miles per $1 on United purchases.

• 2 miles per $1 at restaurants and hotels (when booked directly with hotel).

• 1 mile per $1 on all other purchases.

• 5 miles per $1 on hotel stays through Renowned Hotels and Resorts.

• 3 miles per $1 on United purchases.

• 2 miles per $1 at restaurants, select streaming services and all other travel.

• 1 mile per $1 on all other purchases.

• 5 miles per $1 on hotel stays through Renowned Hotels and Resorts.

• 4 miles per $1 on United purchases.

• 2 miles per $1 at restaurants and all other travel purchases.

• 1 mile per $1 on all other purchases.

• 2 miles per $1 on United purchases, gas stations and local transit and commuting.

• 1 mile per $1 on all other purchases.

• First checked bag free for you and one companion on your reservation.

• 2 United Club one-time passes each year.

• $100 United Travelbank credits after spending $10,000 in a calendar year.

• 10,000-mile discount after spending $20,000 in a calendar year.

• Credit every four years for TSA PreCheck, Global Entry or NEXUS.

• Priority boarding.

• No foreign transaction fees.

• First and second checked bag free for you and one companion on your reservation.

• $200 yearly United TravelBank credit.

• Yearly 10,000-mile discount.

• Another 10,000-mile discount after spending $20,000 in purchases per calendar year.

• 2 global Economy Plus seat upgrades after spending $40,000 in a calendar year.

• Annual 1,000 Card Bonus Premier Qualifying Points deposit.

• Credit every four years for TSA PreCheck, Global Entry or NEXUS.

• Priority boarding.

• No foreign transaction fees.

• First and second checked bag free for you and one companion on your reservation.

• Access to United Club airport lounges.

• A 10,000-mile discount after spending $20,000 in purchases per calendar year (up to two times per year).

• Annual 1,500 Card Bonus Premier Qualifying Points deposit.

• Credit every four years for TSA PreCheck, Global Entry or NEXUS.

• Priority boarding.

• No foreign transaction fees.

• No foreign transaction fees.

• 2 free checked bags after you spend $10,000 in a calendar year.

Earn 60,000 bonus miles after you spend $3,000 on purchases in the first 3 months your account is open.

Earn 70,000 bonus miles and 1,000 Premier qualifying points after you spend $4,000 on purchases in the first 3 months your account is open.

Earn 90,000 bonus miles after you spend $5,000 on purchases in the first 3 months from account opening.

Earn 30,000 bonus miles after you spend $1,000 on purchases in the first 3 months your account is open.

4 ways to get good value from United Premium Plus

Here’s how to get the most out of every Premium Plus award booking on United.

1. Book Premium Plus using United miles

Booking with miles is typically a great way to save money and get the best value out of points. In one search for flights from Los Angeles to London, an economy ticket cost $2,288 for a refundable fare or 30,000 miles for a valuation of 7.6 cents per mile. A Premium Plus fare cost $2,714 or 56,600 miles for a valuation of 4.8 cents per mile.

Since NerdWallet values United miles at 1.2 cents per mile, both of these tickets reflect a great use of miles. But ticket prices can vary greatly, so make sure to do the math before booking to see if you’re getting a good return on your mileage investment.

2. Book Premium Plus using Star Alliance partners

3. Take advantage of lounge pass discounts

If your flight includes multiple stops, the option to purchase a discounted lounge pass may come in handy to assuage the pain of long-haul international flights and extended layovers. You can purchase a pass during booking to guarantee access.

4. Travel off-peak to save miles

United doesn’t publish a set award chart. Instead, mileage requirements for award flights are based on a variety of factors, including demand. So booking during off-peak times and seasons may provide you with a better deal.

Final thoughts on United premium economy

Hovering somewhere between business class and regular economy is United’s Premium Plus product. It offers roomier seats in a separate cabin, free alcohol, upgraded meals, free checked bags and discounted United Club lounge access, but it comes with a higher price tag (although not as high as business class).

Additionally, not all flights offer Premium Plus, so it can be tricky to find. But if Premium Plus is available, it’s worth checking to see if you can score a good deal for long flights.

Frequently Asked Questions

What is United Premium Plus?

United’s premium economy product is called Premium Plus. It is available on all wide-body international flights. Premium Plus seats are larger and in a separate cabin.

When flying Premium Plus, passengers get enhanced food options, free alcoholic beverages, Premier Access, additional baggage allowance and upgraded entertainment options.

Does United Premium Plus get lounge access?

Yes, those flying in Premium Plus receive discounted access to United Club lounges. United doesn’t disclose the cost of lounge access for Premium Plus passengers upfront, but the price of entry should be lower than the $59 United Club day pass. On one route, NerdWallet found they were $42 each.

Are United premium economy tickets refundable?

Unless it’s an involuntary change imposed by United (e.g., oversold flight, canceled flight, flight change or inability to accommodate a passenger in a premium cabin), Premium Plus seats are nonrefundable if canceled more than 24 hours after booking.

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